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Jumat, 03 Desember 2010

Questions to ask Interviewer

It would be nice if we can compile a list of questions you can ask your future employer. It should be serious questions that you can actually ask in an interview without blowing your chances of job offer.

To start off, how do I ask politely if the employer is a slave driver? Specifically what kind of overtime would the employer expect?

First of all start with compiling a list of questions you need answered to know if the position is a good fit for you. That one you listed could be asked with "What is the average hours worked? Are there times of the week, month or year that are busier and require overtime?"

I am always looking for ideas about questions to ask in an interview. I do a lot of contract jobs so I usually am interviewing at least once per year (often twice per year). I do research on the company first and prepare a list , but often the person doing the interview does like to go on at length about the department, accomplishments, and the company in-general. Or by the third interview someone has answered all the questions. Or the recruiter/agency fills you in on the details. So I' m looking forward to see what others post about this.

some strategies I use is that if the first person I interviewed with has told me something interesting, I' ll verify it by asking about it at later interviews for the career position. For example if the HR person tells me that everyone in the department has been there for 3 years or more, I' ll ask the hiring manager about turn-over. I' ve uncovered some mixed answers that have sent up red flags that way. I also like to key into the accomplishments or progress the hiring manager usually brings up at some point and then later ask for more information about that. For example "You mentioned earlier that in the past year you have managed to accomplish X. Can you tell me what you believe was the single most important factor or change you made to reach that goal and why it was so important?" I also sometimesask the hiring manager what they feel is the biggest mistake they' ve made in reaching their goals for the department. That one takes more guts to ask (and answer), so I judge carefully if they might take it the wrong way before deciding to ask or not..

Cross Section of Rich Invested With the Fed

By SEWELL CHAN and BEN PROTESS
Published: December 2, 2010


WASHINGTON — One investor, Kenneth H. Dahlberg, is a World War II flying ace who, as a volunteer in President Richard M. Nixon’s re-election campaign, was a minor figure in the Watergate scandal.

Another investor, Magalen O. Bryant, runs a horse farm in Virginia and is active in steeplechase racing circles. A third, Ward W. Woods, is the chairman of the nonprofit organization that runs the Bronx Zoo.

They were among scores of wealthy but lesser-known investors in an emergency lending program the Federal Reserve announced in November 2008, three weeks after President Obama’s election, to support the market for student, auto, credit card and small-business loans.

The investors, whose identities were disclosed as part of a trove of 21,000 records released on Wednesday at the direction of Congress, are a cross-section of America’s wealthy — investors who, in the midst of the worst financial crisis since the Great Depression, heard about an opportunity and weighed the risk.

The list, not surprisingly, includes famous Wall Street financiers like J. Christopher Flowers, John A. Paulson and Julian Robertson, demonstrating the extent to which the Fed relied on fast-moving hedge funds to keep credit flowing through the markets.

There were also institutional investors like the Ford Foundation and the pension plan for Major League Baseball. And there were wealthy businessmen like the computer executive Michael S. Dell and the home builder Bruce E. Toll.

Investors like Mr. Dell are identified in the Fed’s data because they owned or were part of a group that owned a “material” stake in a company or a fund that received funding from the Fed. They may not have been involved in the decision to borrow from the Fed. Through the program, known as the Term Asset-Backed Securities Loan Facility, or TALF, the investors helped keep markets for consumer loans from seizing up by steadily buying securities. About $71 billion was lent by the Fed out of the $200 billion available. The program, which began in March 2009, ended June 30, 2010; two-thirds of the loans have been repaid early. The remaining ones come due as late as 2015. The Fed has said it does not expect to lose any money in the program.

The investors put up their own money in return for Fed financing that was then plowed into the markets for securitized loans — bundles of credit card or auto dealership debt and student loans. The investors shouldered the risk that the loan packages could lose value and be worth less than the amount they had borrowed from the Fed.

Ordinarily, bundles of loans of this type are not difficult to sell, but after Lehman went bankrupt in September 2008, the market for such debt suddenly froze. The point of the program was to keep money moving through the markets while having investors, not the Fed, bear the risk.

Mr. Dahlberg was one such investor. The newly disclosed records show he was an investor in Broad Creek Partners, which borrowed $28.1 million from the Fed, through TALF, to purchase a portion of a security issued by GE Capital, the financing arm of General Electric. The security was backed by subprime credit card loans. To obtain the loan, Broad Creek pledged as collateral the market value of the security, $30.5 million.

Nearly all of some two dozen TALF investors contacted on Thursday declined to comment or did not respond to messages.

One who did agree to talk was Dov C. Schlein, a former president of the Republic Bank of New York, who estimated that he made a healthy profit, but not a killing.

“Realistically, if you were an early investor you could net 10 percent,” he said. “If you came in much later when the program looked to be successful, then the return dropped to 8, 7, 6, 5 percent.”

Mr. Schlein said he told fellow investors that they should be prepared for their names to become public at some point.

“I told anyone who invested in it at the time that if you’re not prepared for that information to be disclosed, you should not invest,” he said.

Mr. Schlein said he was by no means certain of making money; if unemployment had skyrocketed to 12 percent, for example, he would have expected to lose from huge defaults.

Indeed, when Mr. Schlein told students in his finance class at Baruch College, his alma mater, about the Fed program, some deemed it too risky. A year later, a new group of students said it was a shrewd gamble.

“They said, ‘You got a gift from the Fed,’ ” Mr. Schlein recalled.

Mr. Schlein was an investor in a fund that received 19 loans, totaling $260.9 million, to purchase securities backed by credit card, auto and student loans.

Another investor, Jeffrey R. Krinsk, estimated that he made a profit of about 13 percent, or more than $300,000 on his investment of roughly $2 million, in less than 18 months. “The risk being assumed by investors was generally far less than the risk that was perceived by commentators who hadn’t taken the time to look through the extensive documentation associated with the program,” said Mr. Krinsk, a plaintiffs’ lawyer in San Diego. “It was actually less esoteric, less risky, than other investments I’ve made.”

Many of the investors in the program had backgrounds in finance, including Stephen Partridge-Hicks, who is credited with creating the market for structured investment vehicles, and Robert F. Corvino, who is a director of the CME Group, a major options and futures marketplace.

Many of the financiers, the records show, teamed up, like Jay M. Twery, Walt K. Weissman and M. Blair Wellensiek, who work at Tradelink Holdings, a Chicago trading firm.

Some financiers show up in the Fed data because of their ownership in companies that sought funds from the Fed. In one instance, Mr. Paulson and Mr. Flowers, the financiers, formed OneWest Bank, the successor to the collapsed lender IndyMac, which borrowed from the Fed. Mr. Dell’s investment firm, MSD Capital, is an investor in the bank as well.

Records show that Ms. Bryant, the steeplechase enthusiast, was an investor in Belstar Credit Fund, which obtained 22 loans in amounts ranging from $2.5 million to $75.2 million. Belstar used the loans to purchase securities backed by credit card and auto loans, mortgages and small-business loans. When reached by phone, she declined to comment.

Mr. Woods, who is chairman of the Wildlife Conservation Society, which runs the Bronx Zoo, and a former chief executive of Bessemer Securities, was an investor in the Nebris Corporation, which borrowed $10.2 million to purchase a security backed by student loans. He did not respond to messages left with his associates.

Mr. Dahlberg, a decorated aviator, became prominent early in the Watergate scandal because his name was on a check deposited in an account controlled by one of the burglars. Mr. Dahlberg, who was not accused of any wrongdoing in the scandal and is now a venture capitalist, did not return phone calls Thursday.

Mr. Schlein, the New York investor, said he felt he was helping out the Fed at a critical moment. “The program was well thought-out,” he said. “I thought it was an exceptional program.”

But he also said there was a downside potential. “The risk was that the economy was going to fall off a cliff,” he said.

Sewell Chan reported from Washington and Ben Protess from New York. Jo Craven McGinty contributed reporting from New York.


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Rabu, 01 Desember 2010

  1. Understand that protecting customers’ privacy is essential to maintaining and increasing sales and profits online.
  2. Develop a privacy policy, post it on your web site, and live by your policy. For guidelines, visit three Web sites: www.privacyalliance.org, www.respectprivacy.com and www.privacyrights.org.
  3. Put top-notch security systems in place to make sure that customer data is not lost, misused, altered or stolen.
  4. Require that third parties with whom you deal provide similar data security.
  5. Don’t provide personal information collected from customers to third parties unless you have explicit permission from the customers to do so.

Brought to you by SCORE, America's small business mentors, at www.score.org.
Ask SCORE

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5 Tips for Domain Naming

By Christine Banning, SCORE VP Corporate Relations


1. Create an online identity. Get a Web domain now, even if you aren't building your site until later.

2. Pick three domain names that fit your business. Your first choice may be taken, so have a few domain name ideas. If your top three picks are available, consider getting all three. It's not too expensive and then you have flexibility to create a site for a special promotion or use a special landing page for an event.

3. Check out domain name vendors. You can register your domain with your choice of vendor. Here are some well-known, domain name registrars:

  • Concentric, www.concentric.com
  • Network Solutions, www.networksolutions.com
  • Yahoo Domains, www.yahoo.com
  • GoDaddy, www.godaddy.com
  • Domaindirect.com, www.domaindirect.com

4. Keep your renewal current. Don't forget to renew your domain name. Businesses have been known to let a name expire and then find that their Web site has disappeared from the Internet. Don't let that be you.

5. Once you have a domain, name your URL mycompany.com, place your URL on every marketing and business document that you produce. Let your company be known.

Brought to you by SCORE, America's small business mentors, at www.score.org.
Ask SCORE


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How to launch a career?

TV and Advertisement

TV is the best source to launch your career. You can broadcast your career launching in form of an advertisement but not in documentary style that will be tedious. Also stroll down important notes of your career on TV sports and news channel for at least 60 second during sports and news time. You can show it in form of clips especially during special programs. Give your launch ad in first break. To promote your career take these steps.

Proper Network

Use proper network phenomenon for the launching of your career. To obtain strong feed back from society and organization perform in such as way that previous generation did never act. Thanks to internet phenomenon, like Facebook and other social networks to help you in finding the best job. Try to show your skills via launching program that are required by the organization. These skills can be in form of computer fluency and flair of teamwork. Your social networking skills and consumer intellects are necessary for valuable career launch. Generation demand can also reveal obliging to your career.

Keep in touch

For the successful career or jobs launch contact with your concerned persons. Try to keep in touch with your previous colleagues and friends. When you are going to launch your career invite them, too. In this way you can connect with different developing organizations, social networks and media.

If you are working in an organization then this place can also be a best source for your career. Try to gain new opening opportunity if it suites you. You can launch career at that place with the coordination of your friends and ex-colleagues. You can play fabulous and useful role in that place. If you have been working in market then you can utilize your relationships for your career launch.

Newspaper

If you are looking for a best place for your career launching then newspaper is also a great source for this purpose. Especially evening time newspaper is really good for this. You can get place in vacancies and edition via a newspaper. Through this place you can get a biggest and pushiest section. In UK, Sunday is the best time to proceed. Your image selection should be appealing, it can convey your theme properly.

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Making Your Mark

Key elements for a lasting impression with your customers
This Week's focus: Unicycles, Foreigners and Free Publicity


My time in the South Island earlier this year was eventful. Amidst the myriad of accents, the flying unicycles, the dizzying altitudes and small armadas of insects, I found very little in the way of normalcy.

Naturally, they were celebrities. From my perch in the support van, I attempted (and often failed) to make myself useful to Connie, the superwoman who held everyone together, and I discovered something wonderful. When people think you're crazy, they're a lot nicer.

I became a hit with everyone I met, in Wanaka one of the riders received a hi five from a passing skater-boarder and went head over heels in mid pedal, I later met the sister of the flatmate of the offending skateboarder at a bar and engaged in a twenty minute conversation while Ken, the tour organizer, waited for the wine I had been sent to order. The riders were immortalized in a million photos from foreign cameras as tourists came to wonder whether this was a regular occurrence in New Zealand.

Reporters came from everywhere to meet the group; interviews were conducted at backpackers, on roadsides and at the occasional café. The jokes kept repeating themselves, I can tell you just about every unicycle joke in existence, and Ken has a bulging scrapbook of press clippings containing each and every one of those awful, awful one liners.

Let me reiterate my point to you though; these people are crazy. They tackled the steepest street in the world on unicycles, one of them punched a glacier (I still have the water from the chunk of ice that fell off), they rode 160km in one day through gale force winds, they even have their own slang, their own community, hell, they've got their own website.


The point?

These people didn't pay a cent for publicity, and everywhere we went I was hearing about them before they arrived. People love a nutter. They love a group of nutters even more. Ken sent out a simple press release, and bang, every newspaper in the South Island wants to meet this loony bunch.

So how can we harness this powerful tool of free publicity and twist it to suit our nefarious purposes? Well…

Gimmicks
Having something just that little bit strange about your business is a great conversation starter, it's a way of getting people laughing, and more importantly, getting them talking. An ongoing gimmick, even better, one that's interactive, is fantastic way to not only get attention, but to build your business a long lasting market presence, it also gives you a base from which to work your marketing, an ongoing theme, adding a consistency to your image.


Events
Organise something a little bit different, sponsor a teddy bears picnic, hold a funny hat day, if you do something a little wild, and then let people know, you'll attract interest, it's a great of throwing your name in a positive light. You can use it to reach out to your market and the people around them and reach them in a way that builds trust, because you took the first step without pushing them to buy. And better yet, you did it will they were laughing.


Press Releases
One of the best ways to get the word out to traditional publications is a press release, it doesn't have to be long, the press release for the SINZ tour was less than half a page, but it detailed when the riders would be in certain locations, what they were doing and generally outlined how funny and bizarre these people truly are. This was more than enough to entice reporters out to meet us as we entered and left towns, and the best part is, they did all the work. Ken, the tour organizer, simply had to email half a page to fifteen or so newspapers, and the word got round. People were talking about us days before we got to them, and you only had to mention a unicycle before people knew who you were. And what did it cost? Not a thing.

So be a little funky, and let the people come to you.

Wealth, Success, and Unicycles,

- Bridget Hughes

Bridget Hughes is a member of the team at www.learning4ever.com, a resource for business owners and entrepreneurs. She also works as a marketing consultant and webdesigner, and has a bad habit of getting into odd situations.

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Employee Motivation: Key To Company Success

By: Jimm Chris

Imagine this: You're the owner of a seat MNC company that produces seating for wheelchairs, auditoriums, and cars. You have approximately 100 employees, 90 percent of which are upholsters, sewers, gluers, and material cutters. The other 10 percent are office staff. Basically, you have a diverse group of employees, each with different jobs, concerns, and needs. The big question is: How do you motivate all of these people?

Treat your employees in a good way and your company will turn out well:
If you are a smart business owner, you will realize that employee motivation at the workplace is vital to a company's success. If your employees don't appreciate their bosses, their job, and their company, then your business will not thrive.

Your employees must WANT to work at your company. They must have pride in their career, as well as the outcome that they are making. This about it this way: If your employees truly believe in what they are doing, they are most likely going to output a high-quality product in as promptly a manner as possible. In the end, your customers will benefit from this. Your company will benefit from this. And your employees will the gain from this. Success is truly a chain reaction that begins and ends with employee motivation.

Put yourself in the shoes of your employees:
So how do you get your diverse mix of employees motivated? Why would anyone want to wake up at 7 AM five days a week to sew material to make seats for wheelchairs?

Would you get up to do this if, hanging above your department, you saw photos of the disabled people using the seats you stitched? Would you get up to do this if you were able to voice your ideas for new seats to your boss and to the whole company in weekly meetings? Would you get up to do this if you were given pay incentives or other types of rewards for the number or quality grade of seats you got done in a month?

If you answered yes to even one of these questions, then you would be considered a motivated employee. At least one of these things would have challenged you and would have given you reason to come in to work.


Think about some vital points that enhance employee motivation:

  • Every employee wants to feel appreciated in some way.
  • Every employee wants to be given some sort of proof that what he or she did bettered the world, the community, or just the company in some sort of way.
  • Every employee wants to feel that his or her opinion is at least heard - whether or not it is actually used. Having the opportunity to voice an opinion and bring new ideas to the table is a constructive thing for both an employee and a company.
  • Every employee wants to be rewarded for a job well done. It is understandable that large raises and elaborate prizes cannot always be available. But sometimes a simple acknowledgement from an owner or a boss can mean a great deal.

As a business owner, or as a boss, understand that one wants to work hard only to end up feeling unappreciated in the end. In a corporate world where money and power appear to mean success, it is key to remember that without good employee motivation at the basic level nothing else would be possible.

Visit my blog at How To Get Motivated by clicking the link to read more articles on ways of getting motivated.

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Build A Team

Claudia Brown talks about how building the right team will help your organization. Learn how picking the right people and creating the right environment can do wonders for your workplace.


Build a Team - The Right Team (There is a Difference)

Creating the right team is imperative to your success. A team is comprised of people who can bring necessary skill sets to the venture. A team is different from partners. Partners are financially and legally tied to the venture while team members are brought in to create and continue the process. Team members can be employees or sub-contactors.

These are people you can control - you get to pick them. You can use their services for as long as you like. If they don't work out as planned, you can find a different team member or you can find a place on the team where this person can be more effective.

Creating the right environment for the team is equally important. People will give their best when they feel that their services are being valued and that they are entrusted with producing a part of the success of the venture. Team members must have the same values as that of the venture and they must follow the same code of conduct consistent with your desired outcome. They must truly want the venture to be a success and feel that they are a part of that success. They must do their job well with the other team members.

Differences are encouraged only if they are presented in a positive fashion, recognizing the efforts of the others. Each team member must give more than they are asked for in their areas of expertise. This does not mean extra hours; it means do your jobs with heart and soul, working with the creative minds flowing, working with a positive mental attitude, and working together with the others so that all are winners.

What ideas do you have that will create a positive, successful team? How can you create this team and have each person feel that they are as important a part of the success of the venture as you are? Study successful entities to find out how they treat their team members. Find out what motivates team members in successful entities to keep them successful - is it money, power, trust, fear, etc.? Thinking these things out before you create the team will help you in putting together the right team for your venture.

You should write out all the positions of your team and keep updating it as you grow as when you grow you will need to change out some positions on your team. This is a big mistake that people make as they grow. They keep the same team members that were effective when they were small and they do not re-evaluate the need for replacing members who have not grown to levels where they are now needed. Therefore the overall team growth is limited by the lack of ability of one or more members. Just like upgrading your peer group, always be open to and active in upgrading your team members.

You must strive to place the right people on your team. This goes for all positions you pay for, including lawyers, accountants, advisors, sub contractors etc. Be clear on what is a must upfront and make the positions open as specific as possible.

If you are just starting out then make your team as simple and complete as possible. Just be sure that your team members are able to excel and have knowledge in the industry and direction you are going in. The last thing you want to do is to have to micromanage your team members. If you find you are doing so you have made a mistake and replace them right away.

Your team members must be proactive to your needs and outcome. If not replace them or place them in a position where they can be more effective. Please always keep in mind that in most cases you are paying for their services in one manner or another. Never pay a team member 100% upfront for their services as this always gives them something to aspire to. Placing the right team members in the right place will make your endeavor soar.

About the Author:

Doug and Claudia Brown use their 40 plus years of business building experiences to educate people on how to create six figures or more in 24 to 36 months or less. For more information, see their website at www.whatisyourplan.com


DESIGNING YOUR CAREER SWEET SPOT

After a childhood, teen years and early professional life filled with angst trying to please others, it wasn't until I truly allowed myself to focus on where I knew I excelled (or could), on what I was passionate about and on what kind of place would bring out my best that I was able to be intentional about what I really wanted in my career.

Now I know. To be truly satisfied in a career, it must be comprised of exactly those three elements above and a somewhat selfish perspective. Before you start looking for a new house, for example, you make a list of "must haves" and "nice to haves." Same with a new car, yes? Treat your career plan or job search no differently.

It has to start with YOU and your goals.

Get intentional about first carefully understanding what constitutes the three key elements of your ideal role, at the intersection of which you'll find the sweet spot: your ideal career.


3 ELEMENTS OF YOUR IDEAL CAREER

Whether you are a highly motivated jobs seeker looking for a new position or a gainfully employed professional looking for the "next opportunity" internally, consider these three elements when asking yourself, "What do I really want to do?"

Function

This is the what you do piece. The tasks and activities you're responsible for completing, the role you play, the duties and responsibilities in the job description. Marry your unique MO - how you naturally do the things you do - and your strengths with a role that needs those talents to accomplish the job most effectively and you have a match that allows you to do what you do best every day.

For example, if you are a gregarious brainstorming type who adapts every documented process to address the needs of the current situation and who thrives on experimenting with new ideas to see if they work... perhaps a role in direct marketing planning and analysis isn't for you. (That was me, by the way. For the first 15+ years of my professional life.) No, no, leave that job to a systematic planner who decides, through strategic data analysis, what is feasible to try then carefully measures the results to gauge success and gather information on how to do it better next time. (Thank goodness for me there are people out there like this!)

Passion

The why you do what you do piece. What difference do you want to make? What impact? What will be your legacy? What would make you excited to get out of bed every morning to work on and invest 8+ hours a day?

I'm not necessarily talking about finding the cure for cancer or saving the whales here. Unless that's truly your thing. I'm talking about what you feel is important... what is meaningful to you. Just because your father wanted to fill the world with song doesn't mean that's what would make you race into the shower after turning off the alarm every morning. When you can work toward making a difference in some area that you feel strongly about, you will apply what you do best every day to something that matters.

Environment

The where you do what you do best piece. What does the "place" look like that will allow you to do your best work? Bright, open shared space? Private office? Your car? Outside? What is the culture/core values of the organization? Who are your colleagues (if any) and what are their attitudes, beliefs, work ethic? What are the ideal benefits and compensation?

From the physical space to the intangibles like values and benefits, outlining the characteristics of the right environment is just as important as what you do and why you do it in order to find - or design - the exact right fit for YOU.

ABOUT THE AUTHOR

Meredith J. Masse, president of MPOWER Consulting, is a professional development consultant, career coach, and speaker who empowers individuals, teams, managers and leaders to do what they do best... focusing on the fastest way to achieve performance excellence: through optimizating natural strengths, talents and instincts in the workplace. Visit www.MPOWER-Consulting.net.

Selasa, 23 November 2010

Behavioral Theory of Leadership

Assumptions

Leaders can be made, rather than are born. Successful leadership is based in definable, learnable behavior.

Description

Behavioral theories of leadership do not seek inborn traits or capabilities. Rather, they look at what leaders actually do.

If success can be defined in terms of describable actions, then it should be relatively easy for other people to act in the same way. This is easier to teach and learn then to adopt the more ephemeral 'traits' or 'capabilities'.


Discussion

Behavioral is a big leap from Trait Theory, in that it assumes that leadership capability can be learned, rather than being inherent. This opens the floodgates to leadership development, as opposed to simple psychometric assessment that sorts those with leadership potential from those who will never have the chance.

A behavioral theory is relatively easy to develop, as you simply assess both leadership success and the actions of leaders. With a large enough study, you can then correlate statistically significant behaviors with success. You can also identify behaviors which contribute to failure, thus adding a second layer of understanding.

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Senin, 15 November 2010

Interest in leadership increased during the early part of the twentieth century. Early leadership theories focused on what qualities distinguished between leaders and followers, while subsequent theories looked at other variables such as situational factors and skill levels. While many different leadership theories have emerged, most can be classified as one of eight major types:

1. "Great Man" Theories:
Great Man theories assume that the capacity for leadership is inherent – that great leaders are born, not made. These theories often portray great leaders as heroic, mythic and destined to rise to leadership when needed. The term "Great Man" was used because, at the time, leadership was thought of primarily as a male quality, especially in terms of military leadership.

2. Trait Theories:
Similar in some ways to "Great Man" theories, trait theories assume that people inherit certain qualities and traits that make them better suited to leadership. Trait theories often identify particular personality or behavioral characteristics shared by leaders. If particular traits are key features of leadership, then how do we explain people who possess those qualities but are not leaders? This question is one of the difficulties in using trait theories to explain leadership.

3. Contingency Theories:
Contingency theories of leadership focus on particular variables related to the environment that might determine which particular style of leadership is best suited for the situation. According to this theory, no leadership style is best in all situations. Success depends upon a number of variables, including the leadership style, qualities of the followers and aspects of the situation.

4. Situational Theories:
Situational theories propose that leaders choose the best course of action based upon situational variables. Different styles of leadership may be more appropriate for certain types of decision-making.

5. Behavioral Theories:
Behavioral theories of leadership are based upon the belief that great leaders are made, not born. Rooted in behaviorism, this leadership theory focuses on the actions of leaders not on mental qualities or internal states. According to this theory, people can learn to become leaders through teaching and observation.

6. Participative Theories:
Participative leadership theories suggest that the ideal leadership style is one that takes the input of others into account. These leaders encourage participation and contributions from group members and help group members feel more relevant and committed to the decision-making process. In participative theories, however, the leader retains the right to allow the input of others.

7. Management Theories:
Management theories (also known as "Transactional theories") focus on the role of supervision, organization and group performance. These theories base leadership on a system of rewards and punishments. Managerial theories are often used in business; when employees are successful, they are rewarded; when they fail, they are reprimanded or punished.

8. Relationship Theories:
Relationship theories (also known as "Transformational theories") focus upon the connections formed between leaders and followers. Transformational leaders motivate and inspire people by helping group members see the importance and higher good of the task. These leaders are focused on the performance of group members, but also want each person to fulfill his or her potential. Leaders with this style often have high ethical and moral standards.

By Kendra Cherry, About.com Guide

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Trik Efektif Menghadapi interview

Wawancara merupakan proses penting untuk mendapatkan pekerjaan. Berhasil tidaknya Anda mendapatkan Kerja salah satunya ditentukan oleh proses wawancara. Banyak mereka yang mempunyai kemampuan diatas rata-rata atau genius, tetapi gagal dalam proses ini. Sikap dan karakter diri Anda, kematangan Anda dalam berfikir, atau bahkan persiapan yang Anda lakukan untuk menghadapi wawancara secara langsung akan mempengaruhi hasil dari wawancara. Berikut trik super efektif dalam menghadapi wawancara, baik wawancara pertama Anda maupun bagi Anda yang sudah sering melakukan wawancara.

1. Tiba lebih awal. Rencanakan untuk tiba lebih awal dari jadwal yang telah ditentukan. Dengan waktu yang masih tersisa sebelum wawancara, Anda dapat gunakannya untuk mengatur emosi, mengontrol stres yang tidak perlu, mengumpulkan pikiran agar tetap fokus, dan menyempurnakan persiapan Anda lainnya seperti pakaian dan make up Anda.

2. Jabat tangan interviewer dengan tegas dan biarkan interviewer memulai pembicaraan. Saat Anda bertemu dengan interviewer , pandanglah kedua matanya dan jabatlah tangannya dengan tegas. Interviewer akan mengetahui karakter Anda melalui cara Anda berjabat tangan. Berikan kesempatan kepada interviewer untuk memulai pembicaraan. Misalnya menanyakan nama Anda, menjelaskan tugas Anda, dan posisi Anda. Hal ini akan memberikan kempatan kepada Anda untuk mencerna informasi dari interviewer.

3. Berikan jawaban yang singkat dan jelas. Dalam sebuah wawancara ada beberapa pertanyaan kunci yang sebaiknya Anda jawab dengan singkat namun jelas. Contohnya “Apa yang menjadi alasan Anda untuk hengkang dari perusahaan sebelumnya?”, “Apa yang menjadi kelebihan dan kekurangan Anda?”, “Kesalahan apa yang pernah Anda perbuat dan bagaimana mengatasinya?” dan sebagainya. Usahakan Anda menjawab semua pertanyaan yang diberikan sesuai dengan jalur dan jangan memberikan jawaban yang akan menimbulkan pertanyaan baru atau membingungkan interviewer.

4. Aktif dalam percakapan. Ciptakan hubungan yang akrab dengan interviewer dan ajukan pertanyaan yang berhubungan dengan lowongan kerja yang Anda lamar. Misalnya peraturan perusahaan, kebijaksanaan perusahaan yang Anda dapatkan jika diterima untuk bekerja (Jamsostek, tunjangan hari raya, dll).

5. Tetap rendah hati. Walaupun Anda sudah cukup berpengalaman, terapkanlah sikap rendah hati. Jangan sampai Anda meremehkan persyaratan dan pertanyaan yang diberikan oleh interviewer. Jawab pertanyaan dengan senyuman dan jawaban yang mengesankan. Sikap rendah hati akan sangat disukai walaupun Anda sudah mempunyai segudang pengalaman kerja karena hal inilah yang mencerminkan sikap Anda nantinya jika Anda diterima untuk bekerja.

6. Perlihatkan minat dan semangat. Ekspresi wajah Anda akan sangat berpengaruh pada kesan interviewer terhadap Anda. Ekspresi yang monoton tidak akan membuat interviewer berminat dan yakin akan kemampuan Anda. Cerikan tentang pengalaman yang telah anda jalani dengan ekspresi yang bersemangat dan yakinkan interviewer bahwa Anda akan sukses melakukan pekerjaan yang baru nantinya berkat pengalaman dimasa lalu.

7. Menetapkan harapan Anda. Pada umumnya, sebelum dilakukannya wawancara Anda diharuskan mengisi formulir interview yang berisikan informasi tambahan yang dibutuhkan oleh perusahaan untuk menyeleksi kandidatnya, termasuk salary dan fasilitas yang diharapkan. Jangan mematok harga yang tidak rasional. Lebih bijak jika Anda megukur terlebih dahulu kemampuan Anda bukan mengikuti keinginan Anda, lalu simpulkan seberapa layak Anda mendapatkan salary dan fasilitas jika Anda diterima untuk bekerja di perusahaan tersebut. Jangan lupa untuk mencari informasi standard salary perusahaan dari karyawan, internet dan beberapa buku panduan lainnya. Contohnya, untuk standar gaji lulusan S1, D3, SMA sederajat dan sebagainya. Lebih banyak informasi yang Anda dapatkan akan lebih mematangkan persiapan Anda untuk wawancara.

8. Jangan menceritakan kelemahan perusahaan sebelumnya. Ada beberapa interviewer yang memancing peserta wawancara untuk mencari selah agar Anda mencerikan kelemahan perusahaan dimana Anda bekerja sebelumnya. Hindari menceritakan kelemahan perusahaan, atasan bahkan lingkungan kerja Anda sebelumnya. Ada beberapa asumsi dari sang interviewer jika Anda terpancing dengan pertanyaan ini “Jika Anda mengundurkan diri dari perusahaannya, akan sangat memungkinkan jika Anda juga akan menceritakan kelemahan perusahaannya” Agar tidak terpancing dengan tipe pertanyaan seperti ini, persiapkanlah jawaban Anda sebelum menghadapi wawancara. Ingat, Bukan berarti Anda harus berbohong untuk menutupi kelemahan perusahaan sebelumnya. Intinya buatlah jawaban yang sekreatif mungkin dan tidak manipulatif.

9. Ucapkan terima kasih dan follow up. Setelah wawancara selesai jangan lupa ucapkan terima kasih pada interviewer karena Anda telah diberikan kesempatan untuk wawancara meskipun Anda nantinya tidak diterima bekerja di perusahaan tersebut atau tidak tertarik pada pekerjaaan tersebut. Dan jangan lupa untuk follow up, sejauh mana hasil dari wawancara. Anda bisa menghubungi perusahaan untuk menanyakan hasil wawancara.

Anda harus berjiwa besar jika Anda tidak diterima untuk bekerja, tetapi setidaknya Anda mendapatkan pengalaman dan ilmu dari wawancara tersebut, sehingga Anda akan mempunyai gambaran dan dapat mengantisipasi apa yang akan terjadi dikemudian hari jika Anda menghadapi wawancara.

Remember ! Kegagalan adalah proses dari pembelajaran.

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Kamis, 11 November 2010

Kesuksesan Berawal Dari Pikiran

Pernahkah terbesit dalam benak Anda bahwa beberapa rekan Anda memiliki perjalanan karir atau pekerjaan yang demikian mulus dan nyaris tanpa hambatan? Sementara beberapa rekan lainnya atau mungkin diri Anda sendiri untuk bisa bertahan diposisi saat ini pun membutuhkan usaha ekstra.

Setiap orang berhak sukses, termasuk Anda. Namun jika hingga kini Anda merasa belum sukses, sebabnya mungkin karena Anda tidak percaya. Sangat penting bagi Anda untuk bisa meyakinkan diri sendiri bahwa Anda bisa mencapai kesuksesan itu. Pertanyaannya adalah mengapa banyak orang yang gagal? Sebetulnya apa yang menghambat orang meraih sukses?

Untuk mencapai kesuksesan dalam karir, seseorang juga membutuhkan sesuatu yang bernama believe atau kepercayaan. Kebanyakan orang justru tidak memiliki kepercayaan kalau mereka dapat menjadi orang sukses, dan pada akhirnya mereka gagal karena diri mereka sendiri. Anda memilih bersikap gagal, maka Anda akan gagal. Sebaliknya, jika Anda percaya bisa meraih kesuksesan, maka hasilnya Anda akan sukses.

Berikut beberapa hal yang dapat membantu Anda untuk mendapatkan kesuksesan:

1. Change your mindset. Apa yang terjadi dalam hidup Anda merupakan refleksi dari pikiran Anda. Pikirkan hal-hal positif yang akan terjadi pada diri Anda. Visualisasikan diri Anda memiliki hal yang paling Anda inginkan saat ini dan yakinkan diri Anda bahwa Anda akan mencapainya. Saat Anda membayangkan mendapatkan hal yang terbaik, maka Anda sudah berhasil meraihnya. Yang perlu dilakukan tinggal mewujudkannya dengan usaha dan kerja keras. Sebab apa yang dipikirkan dan diimpikan tampa usaha dan kerja keras untuk mewujudkanya Anda tidak akan meraih kesuksesan itu.

2. Temukan “harta karun” dalam diri Anda. Sering kali kita tidak memiliki keyakinan dalam diri. Luangkanlah waktu sejenak untuk memahami pikiran Anda. Evaluasi kehidupan yang Anda miliki. Sangat mungkin Anda akan menemukan sesuatu yang sangat berharga dan banyak yang akan Anda raih dalam hidup.

3. Pahami “kehebatan” Anda. Dengan memahami apa yang menjadi keahlian atau kelebihan Anda sendiri, secara otomatis kepercayaan diri akan meningkat. Bahkan Anda akan melihat hal-hal yang tidak pernah Anda bayangkan sebelumnya. Itu artinya Anda telah membangun sesuatu dalam diri Anda yang selama ini tidak pernah Anda sadari sebelumnya. Jika Anda tidak memiliki keyakinan, maka Anda akan berhenti berkembang dan akan menjadi seseorang yang lemah.

4. Pelajari kelemahan Anda. Setiap individu mempunyai hal yang membuatnya lemah terhadap bidang tertentu. Jadikan kelemahan tersebut menjadi kekuatan Anda. Manfaatkan setiap momentum untuk mulai menggantungkan diri pada diri Anda sendiri, bukan pada orang lain atau faktor luar. Tetap jaga pikiran dan keyakinan Anda kepada hal-hal yang postif, karena dengan pikiran dan keyakinan inilah yang akan bisa memotivasi diri untuk meraihnya.

5. Jangan putus asa. Jika Anda gagal meraih sesuatu, jangan lantas mundur. Jadikan ini sebuah pelajaran dan tantangan, yakin bahwa suatu hari nanti Anda bisa meraihnya. Sesederhana itu meraih sebuah kesuksesan, membayangkan dan diimbangi dengan usaha dan kerja keras untuk membuat nyata.

Untuk menjadi seorang pemenang, Anda bisa memulainya dengan mengarahkan pikiran dan keyakinan Anda kepada hal yang positif. Yakinkan diri Anda bahwa Anda bisa mendapatkan Apa yang diinginkan dalam karir Anda.

Remember! Segala sesuatu yang ada di atas muka bumi ini pada umumnya sudah ada dalam pikiran manusia sebelumnya. So, hati-hatilah dalam berfikir.


Jobsdb.com memberikan info lowongan kerja Indonesia paling lengkap


Kamis, 04 November 2010

Be focused and be focused

I forget what was behind me and set yourself up to what is in front of me. "

According to research, there are only about 11% of people in this world who are naturally able to be focused. The rest tend to be easily influenced and often are not persistent in its original purpose.

Maybe there are people who have a strong determination, but was less diligent. There is also a diligent but unfortunately easily influenced. There are even people who are very flamboyant, which is easy to switch attention, and quickly turned their attention to new things.

A divided attention to thwart the achievement of goals. Without consciously delayed the achievement of targets, experiencing stagnation, or even could deviate from its original destination. Not a favorable situation for an employee like you.

What are the barriers to stay focused?

1. Loss of motivation.
There is a true story about a man who lost motivation. He was very clever to get a master's scholarship abroad even nominated as a doctoral candidate. But after a study was rejected by the lecturer, he became frustrated, lose motivation and fail to stay focused with his ideals of employment. Experienced prolonged stress lead to mental disorders. Truly tragic, eventually he was found dead due to diarrhea after days locked herself in her room.

2. Easily influenced.
Humans have a pair of eyes, but only one focus. That's the miracle of creation. Imagine if each eye has its own focus or biased views. Like the facets of insect eyes that have a lot of reflection. You will be walking to and fro and hit a wall because of the influence of earlier views. It would be difficult to complete something to its conclusion if you lose focus. Only about 20% of the things within the person that affect focus, the rest is external influence.


3. Less diligent.
Persistent attitude is a combination of persistence and perseverance. Many things can make perseverance and focus is lost. Bored, bored with routine even always in a comfort zone or a sense of complacency, often making the focus becomes blurred. Because humans tend to chase you want is not that supposed to be achieved. You often get stuck on the process and not being consistent in the goals to be achieved. Losing focus also means wasting a lot of time and opportunity that is before you.


Train yourself to be focused


1. Develop self-mastery.
In the military world, sniper is a sniper. They are usually assigned to a special operation which requires skill to shoot in secret. With a target, once the shot must be well targeted. The main thing for the sniper is focused, has a maximum concentration and self-control of the prime. Directing a view on the target and ignore the things that can distract. Similarly, in carrying out your work, discipline and self-control make you focused and efficient in completing the work.

2. Developing perseverance.
Know the history of Abraham Lincoln. Failure after failure does not make him give up and lose the goal. The peak in 1832 when he became an unemployed. But the high spirits and perseverance to be able to devote themselves to nation and country, making it finally managed to elect as president of the United States in 1860. A strong desire to create his own chances. Perseverance will find its way in the end. That focus on the target.

3. Making the target achievement.
What are the goals you want to achieve? Make plans and targets for achieving goals can be achieved with more efficient and effective. Targets are the steps to the achievement of objectives in a focused and measurable. Make target spur you to stay focused on the target. Focused attitude held by the winning works, all the people who succeed and become experts in their fields. Focus is the bridge to success in your career.

Words of Wisdom
Goal is to determine what we will become.

Rabu, 03 November 2010

Working Abroad, Why Not? (part 1)


Employment, job, jobs

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The increasing of fuel price gives significant effect for every side of life. Rising expenditure items, while postal revenue is still in place. To meet the needs of an increasingly jumped, looking for additional income could be one option. Another option that can also be considered is working abroad.

The main attraction working abroad is the amount of salary that can reach multiple times. Starting life in a new place with different atmosphere and culture also become one of the attractions are working abroad.

Every year the Indonesian labor force working abroad reached about 700,000 people, spread across 11 countries. This amount is expected to grow to 1 million people per year, spread over 25 countries worldwide. 70% of workers who work abroad are more unskilled workers. But that does not mean there is no opportunity for skilled workers to work abroad.

Based on the level of need that requires at most state workers from Indonesia are Malaysia, Australia, European countries and Japan. Other countries that require manpower medium to high-skilled are Qatar, New Zealand, Portugal, Canada, South Korea, Spain, and other Western European countries.

While industries that require workers from Indonesia are the manufacturing, plantation, construction, hospitality and tourism, oil and gas, shipping and medical health care.

But of course not easy to work abroad. Determination of physical and mental readiness is not enough. There are many factors you should consider before deciding to leave your current job, packed his suitcase and bring the whole family to a new country.

Kamis, 28 Oktober 2010

Survival Guide - Managing Stress

Banking, accounting, Employment

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Organize its work to combat stress


In small doses, stress pushes us to excel. Work overload can cause stress, however, harmful to health. Here are some tips to make your life easier.

1. Do the most difficult tasks first. If you put off until later, a difficult task or unpleasant it will bother you, even if it is just a phone call. By cons, once the task, your mind will be released.

2. Bring order to your tasks and folders. "When we're busy, we forget. Therefore write all your task in a diary, clearly indicating the priorities of the day, "says Charbonneau. It is also important to classify documents. "Some people lose only five hours a week looking for records." To avoid this situation, make a big household every two weeks, or a smaller every day.

3. Do not be too perfectionist. As your boss impose tight deadlines, it is rarely possible to refine your work until absolute perfection. We need to know to allocate a realistic time for each task.

4. Respect your limits. If the boss assigns you a task while you're already overwhelmed, show him your schedule. Let him decide whether this new request is more urgent than your other responsibilities.

5. Give yourself small pleasures. When your concentration decreases after an hour of work, you often take short breaks. You can just look outside, to breathe fresh air or eat a piece of chocolate! Also apply this principle to your holiday. "Instead of taking a month each summer, divide your weeks of vacation during the year," says Charbonneau. So you'll have a short-term goal, which helps to manage stress and maintain their enthusiasm for work.

How to expand your network

Banking, accounting, Employment

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Today knowledge intelligently expand his circle of relations is no longer the monopoly of seasoned networkers but also the fact that everyone, through situations of everyday life.

Opportunities not to miss method to approach your target contacts, not to make mistakes ... Here are tips to enrich their address book. A significant weapon at a time when you may need to meet the challenges of a job search or starting a business.
Expand its network

Today knowledge intelligently expand his circle of relations is no longer the monopoly of seasoned networkers but also the fact that everyone, through situations of everyday life.

Opportunities not to miss method to approach your target contacts, not to make mistakes ... Here are tips to enrich their address book. A significant weapon at a time when you may need to meet the challenges of a job search or starting a business.


Be ready at all times

It must be borne in mind that any situation can be an opportunity to enlarge its network. Travel, meals, parties and a fortiori, conferences are so many opportunities available to you. To not let your opportunity gone with the wind, always think that you must have business cards. When we meet someone, and we don't have business card is actually harmful. In 90% of cases, when you do not have your own business card, then you meet people you said you will send it, but the fact you do not send your card. It's huge mistakes. Prepare your self to have your own business card.


Decompartmentalise personal and professional relationships

People tend to separate their personal from their professional relationships and it is a mistake. Do not hesitate to open up the personal and professional relationships. Share your interests with your professional relationships. by collaborating your personal and professional life, you can open doors unsuspected, the personal circle can become a relay exceptional.


Establish your image as an expert

One way to integrate your self related to your workplace is to establish your image as an expert in the field where you have jurisdiction. The way can be done by participating in discussion circles, intervening in seminars or conferences, exchanging on expert forums .

If such an activity can quickly become time consuming, both in terms of travel or time spent on the blogosphere, it is nevertheless an excellent showcase and therefore an ideal way to meet new people, increase their network quality.

Selasa, 26 Oktober 2010

Ten Tips to Reduce Stress

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As people are working harder but taking less time off than ever before, the level of their stress continues to increase in proportion. Also, the days are gone when people worked for the same company for 30 years with the guarantee of receiving a solid gold watch at their retirement party.

Job changes are more frequent now, and that's an additional source of stress.

How do you know if you're overstressed? Ask yourself the following stress management questions.

Do you:

  • Rush in a panic to work every morning?
  • Eat lunch at your desk to get as much work done as possible?
  • Feel too exhausted at the end of the day to enjoy activities at night?
  • Ruminate as you try to fall asleep about what needs to be done the next day?
  • Dream (or have nightmares) about work related issues?
  • Put off vacations or other family activities because you're too busy with work?

If you answered yes to at least two of these stress management questions, stress is probably affecting your life more than you realize. You may benefit a great deal by utilizing some basic stress management tools.

It's not uncommon for overstressed people to either ignore or fail to recognize the signs that they're over-committed to their work. However, the physical and emotional consequences of working as hard and as fast as you can every day are serious, and include increased risk of a heart attack, decreased resistance to infections, anxiety and more.

Let’s focus now on some good news about effective stress management techniques?

Fortunately, the process of redesigning an overstressed life can be relatively straightforward, and includes a full assessment of stress-related activities in ones daily and weekly routine.

Stress management actions require an awareness that there is a problem to begin with and a personal commitment to identify and change the stress-related behavior.

Here are Ten Stress Management Tips you can use to reduce your workplace stress:

  1. Prioritize! Don't try to get everything done at the same time. Attack the most important items first.
  2. When you get interrupted by someone at work, put them on your schedule and tell them you'll get back to them at an agreed-upon time. Maintain ownership of your own time.
  3. Don't eat lunch at your desk, and don't bring work with you to lunch. Schedule some down time.
  4. Use deep-breathing exercises or relaxation techniques to de-stress during the day. Go for a 20 minute walk every day.
  5. Reduce the noise in your environment by shutting your office door if you have one. Take control of your environment.
  6. Don't keep things bottled up. Let co-workers know if something they're doing is causing you stress. Address things calmly and professionally.
  7. Eat right, sleep right and exercise regularly (with your doctor's permission).
  8. Try leaving the radio off in your car on the way home. Many people find that the quiet helps them unwind and is a basic stress management practice.
  9. When at home, don't dwell on work-related problems. Write them down, put them out of your mind and add them to your schedule the next day. Understand that there is a time and a place for everything.
  10. Use peers and associates as a sounding board for discussing work-related issues and minimize bringing issues into the family home.

Even if you're not feeling particularly stressed right now by your work life, these stress management ideas can help you continue to enjoy your work life to its fullest and protect you against future stresses.

Five Tips for starting an e-business

Jobs Vacancy, Job Vacancies, Employment Jobs

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Thinking of launching your existing business on the World Wide Web? Or, perhaps, finally pulling the trigger on your great idea for a web-based business? Either way, you better get busy because there just so happens to be an e-commerce revolution taking place while you're thinking about it.

But before you take the plunge into the new world of e-business, you'll need to do quite a bit of homework in order to ensure it's right for you and your company. Following are five things you'll want to consider before hanging your shingle out on the information superhighway.

1. Identify your customers/market. Knowledge of your e-business customers and assessment of their future needs will be your first priority and should correspond to your company's abilities, goals and marketing objectives. Ask yourself who are your potential customers? Where are the best places to reach potential customers? Determine what your customers want and need from your company and your products. Are they comfortable using computers and accessing the Internet? Does your product cater to any particular niche?

2. Evaluate your e-business readiness. Analyze your infrastructure and create a sound business plan. Get in touch with the local Chamber of Commerce and Small Business Development Center for assistance and information on tax laws, industry, business planning and patents. Determine how your company will handle the Internet-generated revenue. Do your homework regarding the international tax laws for each country that you will be active within commerce. Ask yourself, what method is most effective in getting the product to the customer? How will you insure payment?

3. Solidify your marketing messages. What message do you wish to portray to potential customers? What do you want your customers to feel when they hear your company name, see your web site and view your products? Brainstorm. Get some imaginative people involved, and then create your image. Create a marketing plan to promote your site and your products. Stay consistent with that message throughout every medium, whether it is traditional print, radio, web site banners, search engines or newsgroups.

4. Analyze your financial investments and return. Do your best to determine all costs ahead of time. The era of the single page web site has long since passed. Today even the most basic e-commerce web sites integrate a variety of scripts, databases and several tools that make processing transactions easy and secure. But add to this the cost of design, hosting and the purchase of additional software. Consider shipping costs if your product can't be sent through the Internet. Calculate your costs and investments to help determine your rate of return. A well-run e-business is worth the effort. Several costs are minimized or eliminated, such as printing, mailing and handling costs for paper catalogs. An e-commerce site will compliment your distribution channels by bringing in customers from previously untapped regions without the overhead expense of running a mail order business.

5. Determine the level of your e-commerce solution. Depending on the nature of your business, you can set up your storefront in a number of ways. The more involved your online store, the bigger the investment. But, the benefits that arise with a bigger online store are bigger as well.

Here are 3 examples:

The Content Only Approach: Think of this as an electronic brochure that publishes information about your company and products. It is easy to set up and maintain but lacks interaction, hence customers have to order offline.

The Dynamic Catalog Approach: Your online business is set up to operate 24x7 and fill orders over the web. With this approach you will have to incorporate a scalable e-commerce solution. This will allow you to further integrate it with your business model in the future, without placing extra burden on your operations.

The Total Integration Approach: Plan well in advance in terms of time and money. This solution will fully integrate your web site with all aspects of your business-payment systems, order fulfillment, inventory control and all of your traditional business functions. The end result is a web presence that truly is a cohesive extension of your company.

Regardless of the approach, it is important to select the plan that meets the needs of your e-business in the near term. As your business grows, any good service provider will grow along with you, offering an easy migration path to enhanced services and support.

After you have done your homework and selected the best e-commerce plan for your company, you?ll be on your way to joining the thousands of other e-businesses competing in the new world of business.

Verio (nasdaq: VRIO - news - people), based in Englewood, Colo., provides web-hosting and other Internet services.

Jumat, 22 Oktober 2010

What Television’s First Woman President Has To Teach Us (Part 11)


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Many women naturally have high likeability factors and can ramp up their authority and not lose all their likeability.

I worked with a young woman in her twenties whose public relations career had derailed due to her poor presentation skills. When she stood up to present, she acted like a little girl, losing all credibility and authority.

I asked her to pretend she was a tough-talking member of a women’s motorcycle gang. “Spit out the words!” I demanded. As she did, her voice got louder and deeper.

By getting in touch with her anger, the timid, little girl was transformed into a powerful woman.
Her coworkers were impressed and their positive feedback helped her overcome her discomfort in acting out her authority. From then on, she remembered the “motorcycle mama” whenever she presented and reclaimed the authority she already possessed.

Along with attitude, stance, eye contact, pausing, and vocal quality signal authority. When they present, many women I coach assume a dancer’s pose with one toe pointed out at a ninety-degree angle. While this stance may be pretty and feminine, it holds no authority. I counsel both men and women to stand in their full power by placing their feet shoulder-width apart and equally distributing their weight.

The eyes have been called the “windows of the soul.” As such, they are one of our greatest assets in winning audiences. I coach executives to begin their presentations by standing in silence, finding a friendly face, establishing eye contact, taking a deep breath, and then beginning their talk. This simple tip helps speakers become grounded and start their presentations with authority.

Many presenters talk while moving their heads from person to person like a sprinkler system, or worse they lose all connection with their audience by staring at one person, the slide screen, or into space. I train presenters to pick one person and maintain steady eye contact with that person until they have delivered a complete thought.

Like intensive eye contact, pausing signals authority. I teach students that there is power in the pause and recommend that pauses be used to emphasize important points.

Thirty-eight percent of our power as a presenter is determined by vocal quality. To maximize vocal quality, I suggest that women consider:
1. Raising the volume and projecting their voice.
2. Lowering the pitch of their voice, if needed.
3. Avoiding letting the intonation rise at the end of a sentence, or what Jerry Seinfeld termed “up-talking.” Up-talkers often appear uncertain about what they are saying, thus losing all authority and credibility.

Stance, eye contact, pausing, and vocal quality enhance a businesswoman’s authority when she speaks, but nothing creates a more powerful impression than conviction. While many women have strong convictions, they often have a difficult time expressing them. Most women have a conversational style that strives to make others feel comfortable. To accomplish this, many women position their beliefs as opinions and use disclaimers before they speak, such as, “I may be wrong about this, but.…” While this conversational style is extremely effective in building consensus, it can undermine the authority of the speaker.

When women speak with absolute certainty, claiming their full authority, their likeability factor may decrease, but it is worth it if they are able to garner the respect and recognition they deserve.