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Rabu, 28 Juli 2010
Small business tips: the dos and don'ts of ordering business cards
Small business tips: how to write an effective job description for employees
Tips on how to appear professional
New business basics: 5 important tips for establishing a partnership
Small business tips: accounting policies that prevent embezzlement
How to Decode a Job Posting
by Jerome Young, Forbes.com
During your job search you will review hundreds of job postings. Some will be very well written and provide quality information, while others will tell you little about the employer's needs. The majority of them have a similar format and characteristics, and they provide insight into what the employer wants--if you know what to look for.
As the founder of AttractJobsNow.com, I have conducted extensive research on the job market and the recruiting process employers use to find and choose candidates to fill open requisitions. In the process I've learned a lot about what you can divine from a simple job posting.
Postings can be written by a hiring manager or a recruiter, but it's usually the recruiter who receives and screens the applications. With this in mind you should be sure that your resume will make a recruiter feel confident that you are qualified. By making the most of the insight you can glean from the following three sections of a typical job posting, you can better position yourself to impress recruiters and get interviews:
The job title
Every job posting includes a job title. It is often what first piques your interest in the posting, and it's the first thing the hiring manager thought of when he or she decided to create the position. Most job seekers overlook the intelligence the job title provides and suffer for it. The job title gives you the most likely keywords that will be used to find qualified candidates for the job, and because of that you can use it to your advantage.
At AttractJobsNow.com we use the job title as our guide in creating effective customized resumes by ensuring that each candidate's summary statement and areas of expertise are in line with the job title. We ensure that the words in the job title appear prominently throughout the resume, so that our clients will appear at the top of candidate searches. As a result, more than 95 percent of our candidates succeed in getting job interviews at their companies of interest.
Responsibilities
The responsibilities section describes what will be expected of the employee in the position. You'll often find that there are five to 10 bullet points in this section, but in our research with recruiters and hiring managers we've found that the first three responsibilities are the most important. Job postings are usually based on a primary business need to which additional responsibilities are added to create a full-time position. Your resume should focus on your experience, results, and accomplishments in the tasks outlined in the first three bullets in the responsibilities section. Also you'll find keywords in those first three bullets that recruiters will use in searching for qualified candidates.
Qualifications
The qualifications section provides insight into the experience, skills, and education the hiring manager has in mind for the person they feel will be capable of excelling in the role. As in the responsibilities section, the first three qualifications are usually the most important. If you meet those top three qualifications, you should directly say so in the summary section at the top of your resume, to instantly inform the hirer that you're qualified and to persuade them to read the rest of your resume. If you don't meet the top three qualifications but have others strengths that qualify you to excel, definitely mention them in your summary section.
Taking the time to analyze job postings and customize your resume based on their job titles, responsibilities, and qualifications is often the difference between receiving interviews and being screened out of the recruiting process.
Jerome Young is the founder and president of AttractJobsNow.com, a job search and recruiting consulting firm.
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Medical Professionals Still Among Highest Paid in America
Specialists, in particular, earned the most. Surgeons took the lead spot, making an average of $219,770 last year, the highest average salary in the country, according to the government data.
Following them were anesthesiologists, who made an average of $211,750 last year; oral and maxillofacial surgeons, at $210,710; and orthodontists, at $206,190.
Obstetricians and gynecologists rounded out the top five, both raking in an average of $204,470 in 2009.
Pay cuts ahead?
Specialists, however, could see a pay drop in the next couple of years as the health care reform bill, signed into law this year, begins to kick in.
"The bill shifts the money from specialty to primary care," says Paul Keckley, the executive director of the Deloitte Center for Health Solutions. "The bill says that primary care has been underpaid, and money is being shifted towards them."
The changes may encourage more medical students to go into primary care instead of the more lucrative specialist fields, Keckley says.
While primary doctors will most likely see their pay rise, specialists and doctors with their own practices are likely to see about a 2 percent decline in their salary, Keckley says.
"It doesn't sound big, but if the costs increase like business costs at 3 percent or 5 percent a year, and Medicare pays them less, the doctor has to make that up with commercially insured patients or raise co-pays or find other sources of income, like wellness or nutrients, depending on their specialty," said Keckley.
Other High-Paying Fields
Outside of health care, the only job that cracked the top ten was chief executive, with an average salary of $167,280 last year.
Further down the list: lawyers, $129,020; petroleum engineers, $119,960; and engineering managers, $122,810.
Those with their eyes on the skies also made big bucks last year. Airline pilots, including copilots and flight engineers, earned $117,06, while air traffic controllers pulled in $106,990. Astronomers just made it into the six-figure range, with $102,740.
In case you are wondering, the lowest-paying jobs were all in the food service industry.
Food-preparation workers and servers earned the least in 2009, at just $18,120. Outpacing them were fast-food cooks, who earned $18,230, and dishwashers, at $18,330. All were way below the national average of $43,460.
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How to Find the Perfect Job
- Step 1Take a career personality quiz to determine what job would be perfect for you. These tests aren't perfectly accurate, but it should put you in the right direction in terms of what fields you'd excel in.
- Step 2Develop a cover letter and resume based on your perfect job. Highlight your strong points and experience. Make sure you get about three solid references who are in the field you're interested in.
- Step 3Check the classifieds for openings of your perfect job. If you're in school, look at the career office's job board.
- Step 4Talk to friends and family members to see if they are aware of any openings of jobs that pertain to your perfect job.
- Step 5Contact a recruiter to help you find your perfect job. This is extremely helpful for careers that are of high pay and high profile.
- Step 6Sign up on Internet career job listings that will email you when a job matches your profile.
- Step 7Go to job fairs that pertain to your perfect job. Job fairs are a great way to meet potential employers face to face. Again, if you're in school, your campus will hold a job fair at least once a semester/quarter.
Jobs Indonesia, Indonesia Vacancy
The Number-One Way to Get Recruiters to Call
Recruiters just aren't picking up the phone anymore.
According to a recent poll of some of the nation's top recruiters, who network both through career-management sites and directly with job applicants, recruiting departments simply don't have the time to make personal connections the way they used to. For most of them, it's a simple matter of supply versus demand--the number of job applicants is, for many sectors, still far higher than the number of available positions.
In today's career market, recruiters can focus on a robust list of local candidates for any given job, rather than consider applicants from across the country. Candidates with master's degrees are now being hired at salaries that used to be for candidates with bachelor's degrees. And email communication has become the norm, further depersonalizing what used to be a high-touch, in-person process.
To stand out to recruiters, job seekers must take advantage of every connection opportunity:
Don't skimp on your resume: While highly qualified candidates are always going to get phone calls, they still have to present themselves effectively via their resumes. A clearly written, keyword-optimized resume that showcases your unique skills is critical. In addition, plan to target your resume to each specific job, highlighting relevant content and explaining how you're a clear match for the opportunity. (Read articles about crafting a great resume.)
Be everywhere: You've heard it before, but networking is a key skill for job seekers. If you can get personally referred to a recruiter, you will tremendously increase your chances of a personal callback. Whether you work with a career-management site or network via online tools or in-person events, those connections count.
Don't rule any job out: "Stretch" jobs (that is, jobs you might not be qualified for) are still worth seeking out, but don't necessarily expect a callback for your application. However, if you find a job that you love but that you feel overqualified for, don't be afraid to apply. Your passion for the position will come through, and you may at least gain a new contact.
And what's the number-one way to get a recruiter to call you? It's something you probably do every day with your business contacts but may not have thought of for your job search:
Be of service: Relationships with recruiters shouldn't be just about what they can do for you. Networking is critical to a recruiter, and most candidates know people who might be good fits for the types of positions a recruiter is trying to fill. Simply offering to refer friends, coworkers, or associates for these opportunities--particularly positions that aren't right for you--can help you make a meaningful, personal contact with a recruiter.
Part of what will make your search successful is realizing that the process doesn't end when you get your next position. For savvy job seekers, your next position is simply another step in building the career of your dreams. So take the time to get to know recruiters' needs, and how you can help them. By creating a win-win scenario where you both gain value from the relationship, you'll become a recruiter's go-to contact--both now and throughout your career.
Mike O'Brien is an innovative entrepreneur dedicated to helping others create breakthrough success, and is the founder and CEO of Climber.com, one of the nation's leading online career-management sites. For more information about how to find your perfect career, visit www.Climber.com, or connect with Mike on LinkedIn.
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How to Stretch an Entry-Level Salary
For the class of 2010, finding a job is only half the battle. In addition to competing with more-experienced workers who were laid off during the economic downturn, recent grads face the challenge of surviving on an entry-level salary. For instance, administrative assistants with one to two years of experience earn an average of $29,200, and teaching aides with the same experience earn around $17,800, according to online salary database PayScale.com.
Anya Kamenetz, a staff reporter for Fast Company and the author of "Generation Debt," says high unemployment and student loan debt add to these harsh financial realities. "Student loan debt is upwards of $22,500 dollars on average," she says, adding that "students may find themselves working part-time or short-term jobs or being asked to intern at low to no salary."
What's an overworked, underpaid worker to do? Get creative! Here's how to stretch that entry-level salary.
1. Adjust your housing expectations.
Forget what you saw on "Friends." Most recent grads who move to someplace like Manhattan don't land in spacious apartments. Many live with Mom and Dad, many settle in less-desirable neighborhoods, and some even take live-in jobs like nanny (average salary with one to two years' experience: $21,400) to cut housing costs. Others double or triple up with roommates.
2. Beg or borrow. Buy only if you must.
Need a new date outfit? Swap clothes with your roommate or ask to borrow one of her purses to punch up an outfit you already own. Instead of getting your own Costco membership, share one with your roommates, ask your parents to use theirs, or request membership as a birthday gift. Also ask for samples from the cosmetics counter or fill out online surveys so you can try out new products for free. And if you must buy something, make it last. For instance, Ryan Ribstein, a recent grad working as a communications account executive in Los Angeles, CA, says he mixes his conditioner with water to make it last.
3. Plan your meals.
Convenience foods like vending machine snacks or lunches from the corner deli will cost you, so if you learn to cook (or befriend someone who's a good cook), you'll save a lot. Alternatively, you could steal this strategy from Rachel Doyle, an Atlanta-based marketing coordinator who says she'll "go to supermarkets that offer samples (like Whole Foods) and walk up and down every aisle tasting a little bit of everything that is out there." By the time Doyle finishes her grocery shopping, she's filled up on samples.
4. Don't drink away your paycheck.
Alcohol certainly adds up, but so do other beverages like soda, juice, energy drinks, and bottled water. Consider cutting them out of your diet or ordering only when someone else offers to pay (company-sponsored happy hours, anyone?). David Roth, a bartender and musician in the Boston area, vowed to go from January 1 to March 1 without paying for alcohol, and it saved him a bundle. The recent grad adds that you can often score free food or drinks (not to mention entertainment) by attending art gallery openings or friends' music recitals.
5. Consider moonlighting.
There's only so far you can stretch $23,200 (average salary for bank tellers with one to two years' experience) or even $34,000 (average salary for lab technicians with one to two years' experience), so many recent grads work multiple jobs to make ends meet. Some do it out of necessity, and others have more-social reasons. As Kamenetz adds, you can sometimes "combine entertainment with work, for example by moonlighting as a bartender or event promoter, or volunteering at summer festivals." Check with your employer first to make sure they don't have a no-moonlighting policy.
Boston-based freelance writer Susan Johnston has covered career and business topics for The Boston Globe, Hispanic Executive Quarterly, WomenEntrepreneur.com, and other publications.
Source: All salary data is from PayScale.com, a leading online provider of employee compensation data. Unless otherwise noted, the salaries listed are median, annual salaries for full-time workers with five to eight years of experience and include any bonuses, commissions, or profit sharing.
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10 Well-Paid Nursing Niches
Not all nurses work 12-hour shifts in hospitals. Once they're in the field, many nurses pursue additional training to become what's known as an advance practice nurse. In fact, after about five years, most nurses either leave the field or move up, says Michele Kunz, director of nursing education at Mercy Medical Center in Long Island, N.Y.
While median annual pay for experienced registered nurses is $56,100, according to online salary database PayScale.com, earning additional credentials often leads to higher salaries. And some of these specialties offer the added benefit of work outside of a hospital, such as in schools and emergency helicopters (or cruise ships). For all nurses, a bachelor's of science degree lays the groundwork for moving up, and a master's degree in their specialty usually follows. Overall, demand for nurses is forecast to rise 22 percent by 2018, according to the U.S. Bureau of Labor Statistics (BLS).
Here's a look at some of the best-paid nursing specialties:
Nurse anesthetist ($144,821): Nurses with critical-care experience may go back to school for this lucrative specialty, Kunz says. Nurse anesthetists combine nursing skills with knowledge of how to safely administer anesthetics.
Nurse practitioner ($86,774): With the ability to treat patients and prescribe medications, nurse practitioners work in pharmacies, doctors' offices, and emergency rooms, says Kunz.
Clinical nurse specialist ($82,117): Clinical nurses may care for patients or offer expert consultations in areas such as psychiatric health.
Nursing informatics analyst ($80,596): The economic stimulus bill passed last year requires that hospitals have the ability to share patient records online. As a result, Kunz says, "There's tons of opportunity" for nurses who can combine medical knowledge with computer training, in work for medical-records software vendors or hospitals' records departments.
Nurse educator ($71,292): Nurses need ongoing training throughout their careers, notes Kunz, and must re-certify regularly in some specialties. An emerging workplace for nurse educators is mobile simulation labs that tour hospitals to provide specialized training.
Nurse case manager ($68,032): "A lot of nurses who want to get away from the bedside get into case management," says California-based health care recruiting expert Nadia Gruzd. "Here, they're dealing with the families--someone could be running out of insurance, or they need a plan for who will pick the patient up. They're managing the patient's case." Some case managers also work for insurance companies.
Certified dialysis nurse ($63,500): Dialysis nurses love the 9-to-5 schedule they can work at dialysis clinics, says Gruzd--it's a breeze compared to hospital shifts. Dialysis nurses are also in demand on cruise ships--a far more desirable workplace than a hospital.
Flight or transport nurse ($63,246): In rural areas, a helicopter, small plane, or lengthy ambulance ride may be required to get patients to a hospital. A nurse needs to accompany the patient to see to their medical needs en route. Gruzd says some hospitals offer higher pay to transport nurses who work night or weekend hours, or who have Advanced Cardiac Life Support certification.
Certified legal nurse consultant ($62,100): This niche gets nurses out of the hospital and into lawyers' offices, where they provide medical expertise for legal cases.
Registered nurses looking for more pay can also forgo specialized training if they're willing to relocate--at least temporarily--to an area where their specialty is in short supply. Known as travel nursing, it's popular with younger nurses and nurses who don't have families they'd have to leave behind, Kunz says. Pay varies depending on the distance traveled and conditions where the nurses will work.
"You can go to Hawaii for a couple months and be a nurse," says Kunz, "plus get a great salary and room and board."
Business reporter Carol Tice contributes to several national and regional business publications.
Source: All salary data is from PayScale.com. The salaries listed are median, annual salaries for full-time workers with five to eight years of experience and include any bonuses, commissions, or profit sharing.
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Layoff Secrets You Need to Know
In an ideal world, layoff decisions are made in a systematic, objective way. Review committees (or, in smaller companies, managers) look at qualities like employee performance, skill set, and tenure, as well as whether or not a position is really necessary.
But layoff decisions are not always so neat and neutral, say experts.
"Layoffs are sort of like making sausage," says Dan Bowling, senior lecturing fellow at Duke Law School, specializing in labor and employment issues. "You don't want to see what went into the process, even if it looks tidy at the end."
With the recession still causing job casualties at companies large and small, knowing what goes into layoff decisions can be useful. Here are five layoff secrets you need to know, as revealed by top employment experts:
Challengers face a challenge. Employees who question the status quo can be good for a company. But do it too often, and you could be on the chopping block. "Those who challenge management generally have big targets on their backs," says Linda Pophal, corporate communications specialist with Strategic Communications.
Grade inflation can be deflating. Even when trying to be objective, companies are often hobbled. "If you've ever wondered why a company kept a perceived laggard and laid off a superstar, it's because the review committee couldn't find a way to justify retaining the stellar, often younger employee," says Paul Falcone, the author of "101 Tough Conversations to Have with Employees." He says this often happens because managers engage in grade inflation during annual performance reviews. Substandard employees end up getting good scores, and this limits management's ability to oust them when layoffs loom.
It helps to have friends in high places. "It's the old country-club mentality, where the senior execs, along with their cronies, sit around a table selecting who gets to stay on the team based partly on friendships and alliances," says executive coach Scott Ventrella, adjunct professor at Fordham University's Graduate School of Business. "It's a popularity contest, and good people often get chopped."
High salaries are high on the list. "During difficult financial times, the first thing that happens is accountants come in and look at the books. The highest salaries in large public companies typically get cut first," says Elizabeth Lions, the author of "Recession Proof Yourself." "They don't look at work performance."
Little things mean a lot. All else being pretty equal, layoff decisions can end up being based on really oddball details. "Everyone's on the razor's edge these days," says Frances Cole Jones, the author of "The Wow Factor." "There are no insignificant actions." She recalls a layoff decision coming down to the employee who was known for leaving dirty dishes in the sink in the common kitchen. And Brad Ellis, of recruiting firm Kaye Bassman International, says he has seen a close decision come down to the food an employee cooked and ate, which some considered "smelly or offensive."
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How to Keep from Dozing Off in Your Next Meeting
You've been sitting in the conference room for two hours now while a couple of your colleagues discuss "long-term strategy." And while you know you should be absorbing more of what they have to say, you can't stay focused--you feel like you could lay your head down on the conference table and catch a few winks.
So we're here to offer some helpful pointers on how to stay awake and get back in the game:
Prepare: One way to fight that sneaky tired feeling in your meeting is to plan ahead. Hopefully, your colleagues have sent around an agenda that gives you a heads-up of what to expect. Review the agenda and outline what questions you need to ask during the meeting, to help you meet your company and project goals. Sure, it may be dry stuff in meetings sometimes, but there's a reason they invited you to participate. Don't rush in at the last minute without your own game plan; if you plan ahead, you may get more out of the meeting than you expected.
Map out the objectives: Assuming you feel comfortable around the meeting attendees, see if you can ask the meeting organizer to kick off the meeting by outlining the intended goals of your time together. That way, if the meeting veers off course, each team member can feel comfortable jumping in to help refocus the topic of conversation and use everyone's time efficiently.
Reduce your lunch portion size: Don't let all your energy get sucked away by a big lunch. If you eat a large lunch, your energy is focused on breaking that food down, not on helping your brain power through your meeting. It's all about moderation. Save that big meal for dinner--you'll probably enjoy it more anyway.
Manage your caffeine intake: Sure, it may feel great to have three consecutive cups of coffee in the morning and then feel that burst of motivation. But once you crash, it can feel like someone sucked the life out of you. Drinking too much coffee too fast can inhibit how successful you'll be throughout the duration of the work day. Instead, focus on slow and steady--pace your caffeine intake so it's more likely to help you coast along from project to project.
Take notes: If you're in a meeting where it's more about being talked to than talked with, keep a piece of paper and pen or your laptop at the ready so you can jot down meeting highlights; this may help you stay in sync and actively engaged with the presenter's discussion.
Open a window: If you have the benefit of windows that open in your conference room, see if your colleagues wouldn't mind if you opened a window or two to let in some fresh air and hopefully get everyone's juices flowing again.
But try as we might, we all get caught in these meetings at some point in our careers. By taking some of these measures either before or during your meeting, hopefully you won't get caught for having missed a vital piece of information. And who knows, if you're motivated to stay focused, it could just be contagious!
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4 Career Networking Tips That Work
Many of us look at networking the way we look at going to the dentist. We know we're supposed to do it, but we really don't want to. So we put it off until, one day, something goes wrong and we have no other choice.
The way networking is usually presented makes it seem incredibly unappealing. It defies our natural tendencies: it seems insincere and sycophantic, and for introverts in particular, it seems to require becoming a whole new person--one who is fearless and gregarious, and who never encounters an awkward silence.
But networking isn't really about forcing yourself out the door to attend networking events where you'll present your elevator speech and hand out your business card to as many people as possible. It's about developing genuine relationships with people who will be there for you even when you don't need them. So how do you do that?
1. Become the type of person other people want to meet.
This is the key message of "Guerrilla Networking," by Jay Conrad Levinson and Monroe Mann. This strategy may be particularly appealing to introverts, who can be put off by traditional networking tips that seem to require being outgoing.
"Why work your butt off to meet people when you can put that same energy into becoming an interesting person within your field, and then benefit again by having the same people you want to meet ... come up to you?" the authors ask in their book.
"Meeting people can do nothing for you if you yourself have nothing interesting to offer," they add.
Some of their networking tips take time to achieve--you can't become an expert in your field or attain media exposure overnight--but others you can implement immediately. Offering to help people, smiling, and sending an email are easy for anyone to do.
2. Be more interested in other people than you are in yourself.
Almost everyone is much more interested in themselves than they are in you. And almost everyone, given the chance, will talk about themselves rather than really listening to you. So set yourself apart by following Dale Carnegie's time-tested advice from "How to Win Friends and Influence People": become genuinely interested in other people.
There's something truly interesting about everyone. That being said, what do you do if you can't find that something about the person you're talking to? Move on. The beauty of effective networking is that quality is more important than quantity. You don't have to click with or be friends with everyone.
3. Be more concerned with collecting business cards than with handing them out.
If you think handing out your business card is a great way to make new contacts, you're dead wrong. When you hand someone your card without getting theirs in return, the ball is in their court. You have no way of contacting them again.
In "Guerrilla Marketing," Levinson recommends that when you get someone else's card, you jot down notes about what you talked about on the back and follow up the next day. With your quick follow up, that person will be more likely to remember who you are. Remind them what you talked about and show them that you were actually paying attention to what they had to say, and you'll really make a great impression.
4. Join clubs.
Don't just join clubs for the sake of meeting people for networking--people will see right through your insincerity. Join clubs that do things you are genuinely interested in. You'll already have at least one thing in common with everyone else in the group, and you'll have a much better chance of developing a relationship that could one day lead to a job than you will by attending random networking events. New people are always visiting and joining clubs, and there are plenty of clubs to join, so your network will never get stale. Best of all, you will probably have fun and make friends, so building your network won't feel like drudgery.
The Bottom Line
It's not a bad idea to always have your elevator speech in mind and a business card in your wallet, but those strategies alone aren't going to get you very far. The same goes for staying in touch with people even--or especially--when you don't need something. Yes, you should do this, but you should do it because you really care about those people, not because you hope that your investment in birthday cards and postage will pay off one day when you're unemployed. The real secret to networking is to be sincere and to be the best version of yourself.
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Career Tips: Effective job search strategies
Career Tips: Finding A good Job
Workplace Checklist: How Toxic Is Yours?
Nobody loves going to work all the time--but there's a difference between routine workplace hassles and a working environment that stresses you out to the point of illness, according to Linnda Durre, the author of "Surviving the Toxic Workplace."
Durre suggests that hostile working environments typically have one or more types of dysfunction--how many symptoms does yours have?
Unfairness
_ You do the work of two or three people and receive little or no appreciation.
_ Coworkers steal your ideas and take credit.
_ Some workers get away with things that others don't.
_ Bosses or team members deflect responsibility or project blame for failures onto others.
Immoral and illegal activities
_ Coworkers ask you to cover or lie for them.
_ You are asked to falsify data, reports, or documents.
_ A coworker uses sexual favors to get ahead at work.
_ Someone is having an affair and asks you to lie for him or her.
Abusive bosses and poisonous coworkers
_ You or others suffer sexual harassment.
_ Coworkers miss deadlines and affect your productivity.
_ A coworker or boss routinely tells lewd, racist, or sexist jokes.
_ Bosses and peers rely on fear and intimidation.
Physical danger
_ You or others are at risk because of unsafe conditions.
_ You or others have ever been threatened or assaulted.
Just plain annoying
_ Coworkers interrupt your work, invade your space, and help themselves to your files.
_ Constant gossip, political games, or spying.
Any one of these issues indicates a toxic environment and should not be tolerated, according to Durre. And if you've got check marks next to items in more than one category, your workplace may be dangerously poisonous. Unfortunately, employees often believe that these problems are the cost of doing business and must be endured. "Many workers believe they are helpless to change the situation and suffer devastating physical problems from the stress and anger," Durre says.
Detoxifying your workplace
How you respond to any of these problem areas depends on you, on the level of threat the situation poses, and on the supportiveness of the company.
Confront, politely. You should be able to resolve many interpersonal problems--gossipers, time wasters, and game players--without intervention, according to Hilka Klinkenberg, founder and managing director of Etiquette International.
"If someone's always invading your space, for example, you can say you need to work and you'll speak with them later," she says. "If someone is talking loudly, you can say, 'You have a good, strong voice, but it's hard to concentrate when you speak at that volume.' When teammates waste your time, tell them what will help you meet your deadline. But don't vent and don't blame. Present every issue in terms of a solution, not a problem."
Do not confront. Situations where you're in physical danger should be handled as if you're meeting a bear in the woods: back away slowly and don't antagonize. But don't let it go. Report the problem to HR or to your supervisor if there is no HR department. If your supervisor is the threat, seek the next higher level--or in extreme cases, the police.
Go higher. If your boss won't resolve the problem (or is the problem) and if HR doesn't resolve the problem (or is part of the problem), you still have options, according to Durre.
"You can get an attorney or even hire a lawyer to write a letter merely threatening to sue, and you don't have to spend thousands of dollars to do it," she says. If you are part of a union, let them handle it. If you are part of a professional organization, tell them about it and recommend that the offending party's license be revoked." If it's an illegal or unethical situation, you can threaten to bring the situation to the media," Durre adds. "Companies hate bad publicity."
Have back up. When HR becomes involved, you'll need documentation to prove your case. Keep scrupulous records by writing down who said and did what, and when. It's even better if you have other coworkers who witnessed the situation and are willing to go to bat for you.
Plan your exit. Some companies have a culture of dysfunction. If the toxicity is coming from the top down, and it bothers you a lot, you're better off coming up with an exit strategy, according to Marie McIntyre, author, columnist, and creator of YourOfficeCoach.com.
"You can't change a corporate culture on your own," McIntyre says. "Give yourself a timeline for leaving, and start working on it. Just focusing on a more positive future will help your stress level while you're still in that negative environment."
You shouldn't have to leave just because of a bad boss or insufferable coworkers. But if the situation prompts you to start the company you've always dreamed about, that's not such a bad thing. The bottom line is, you don't have to suffer in silence. "The workplace shouldn't have to be nasty," Durre says. "It should be and can be a win-win for everyone."
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Outside the 9-to-5 Routine: Top-Paying Off-Hour Jobs
Ever fantasized about a job that didn't lock you away in a cubicle during the prime hours of the day? Or maybe you're interested in a part-time evening job because your day is full with other responsibilities (such as kids--or another job).
Whether you want to enjoy summer sunshine or you're looking to moonlight, there are plenty of non-9-to-5 jobs that offer mainstream pay rates.
Room to grow: Speech-language pathologist
A speech-language pathologist's work may involve treating children with stutters, adults who can't make sounds or speak clearly, or even people who want to modify their accents. It's a burgeoning field, one that the U.S. Bureau of Labor Statistics (BLS) projects will grow faster than average for the next decade. With a master's degree and state certification, speech-language pathologists can earn just north of $36 an hour for full-time work, according to online salary database PayScale.com.
Work from home: Tutor
If you're a math wiz or you excel in English, you can put your skills to work part-time by helping elementary, middle, or high school students make the grade. Depending on your background, specialized training, or advanced degree in a particular subject, you could charge students $25 per hour and up for your services, and you may not even need to leave your home. With an online tutoring job, you can schedule as many hours as you want--and the most popular times are between 4:00 p.m. and 11:00 p.m., when most kids are not in school.
Night owl: Radiologic technician
If you're not much of a morning person, you may enjoy working nights as a radiologist. Hospitals are staffed 24-7, and patients' needs for diagnostic testing such as MRIs, X-rays, and CAT scans don't keep regular hours either. With proper certification (usually an associate's degree), an MRI tech can earn just over $33 per hour.
Get physical: Personal trainer
Make your own hours, work with people, and stay in shape. Sound like a dream? It doesn't have to be. As a personal trainer, you'd have all that--provided you earn the appropriate certifications to work with clients. Whether yoga, pilates, spinning, or step aerobics is your thing, the BLS says you'll be in demand in the years ahead, and your earning power is at $25 per hour for a part-time gig.
Relax: Massage therapist
Licensed massage therapists work by appointment, which means they call the scheduling shots, whether they see clients at a day spa or at a health care facility. Masseurs and masseuses can specialize in any one of many modalities including sports, neuromuscular, or deep-tissue, and many choose to be self employed--which puts even more flexibility at their fingertips. Working part-time, massage therapists can expect to make over $40 per hour.
Source: All salary data is from PayScale.com, a leading online provider of employee compensation data. The salaries listed are median, hourly salaries for full-time workers with five to eight years of experience and include any bonuses, commissions, or profit sharing.
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